Frequently Asked Questions

Everything you need to know about shopping at Apothe Kary

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

Apothe Kary accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

Yes, we prioritize quality and transparency. We partner with suppliers who adhere to fair labor practices and sustainable sourcing standards for all our inventory.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement if you need to make changes.